Frequently Asked Questions
Everything you need to know about shopping with Berwick Supplements — in store and online.
Frequently Asked Questions
Does Berwick Supplements have a physical store?
Yes. Berwick Supplements is a real shopfront at 18-24 Clyde Road, Berwick VIC 3806, in the City of Casey, south-east Melbourne. You can shop in person or order online with same-day click and collect.
What are your opening hours?
Monday to Thursday 6am to 8pm, Friday and Saturday 6am to 12pm, and public holidays 6am to 12pm. Click and collect orders placed during opening hours are usually ready the same day.
Do you offer free shipping?
Yes - free delivery on all orders over $100, shipped Australia-wide.
Can I pay with Afterpay?
Yes. Pay in 4 interest-free instalments with Afterpay, or use Shop Pay, credit card, EFTPOS, or cash in store.
Do you offer click and collect in Berwick?
Yes. Choose Pickup at checkout and collect from our Berwick store, usually the same day - the fastest way to get your supplements with no delivery wait and no shipping cost.
Do you have a loyalty or rewards program?
Yes. You earn a loyalty point on every order of $69 or more, and 10 points unlocks $50 off. On top of that you get 5% cashback as store credit on every order.
What is the 5% cashback?
Every order earns you 5% of its value back as Berwick Supplements store credit, automatically applied to your account to spend on your next purchase.
Are there free gifts with my order?
Yes. Spend over $180 and choose a free gift - a shaker, a Cheeky Band, or a free personal-training session with Jimbaz Fitness. Spend over $400 and you also receive a free gym bag.
Do you offer personal training?
Yes. Berwick Supplements customers can book a free personal-training consultation with Jimbaz Fitness for real, local advice on training and supplementation.
What supplement brands do you stock?
We stock premium brands including Emrald Labs, EHP Labs, Krupt, ATP Science, and Redcon1 - protein, pre-workout, creatine, BCAAs, fat burners, hydration, and vitamins.
Which areas do you serve?
We serve Berwick, Narre Warren, Cranbourne, Clyde, Officer, Pakenham, Beaconsfield, and the wider City of Casey and south-east Melbourne - in store, by click and collect, and by delivery Australia-wide.
Are your products genuine?
Yes. Every product is 100% genuine, sourced through official Australian distributors, with local staff who use the products and give honest advice.